Advertisement

Jobs

Apprentice Member Services

Apply Now
Salary
£15,434 per annum (£8.00ph) NMW
Expires
25/03/2026
Location
Durham, Durham
Job Type
Full Time

Earn.  Learn.  Qualify.
 
Do you want to earn while you learn, with the chance of progression once you qualify? Do you want the opportunity to grow, develop and be the best version of yourself? Then why not build the foundations of your career with an Apprenticeship at Durham County Council.
 
Why choose Durham County Council?

  • We offer a wide range of rewards and benefits, including a generous annual leave entitlement – find out more information here 
  • We encourage a great work/life balance!  Many of our roles operate under our ‘hybrid working’ policy, which gives you the opportunity of flexible, home and office working. 
  • We have a successful track record in supporting our apprentices to secure permanent employment, with 3 in 4 apprentices securing a further role with us. 
  • We have been recognised as a Top 100 Apprenticeship Employer!  
  • As a Disability Confident Leader, and a member of the North East England Rainbow Alliance, we are committed to equality and diversity in the workplace – find out more here 
  • You will learn from skilled professionals whilst being supported to study towards a recognised qualification with a college/university/training provider.  
  • We will support you every step of the way, with a dedicated Mentor, the option of a buddy for disabled new employees and great networking opportunities with other apprentices. 

Durham County Council is a fantastic place to work but if you need convincing, we’ve asked some of our apprentices to share their own stories at Apprenticeships at Durham County Council. You can also hear from John Hewitt, our Chief Executive, and how his career started with an apprenticeship.
 
Apprentice (Member Services)

As a Member Services Apprentice, you will develop skills, knowledge and experience working in the Member Services Team.
 
You will work across Committee Member & Civic Services of Durham County Council within the Chief Executives Service. The structured training programme will enable you to gain experience, further education and broad base skills within Member Services.
 
The apprenticeship role involves providing comprehensive support for members of the council and contribute to the efficient provision of the services provided by the Member Services Team.

What qualification will I gain?

You will study towards the Business Administrator Level 3 standard with DurhamLearn.
 
What will I need?

You must have good communication and ICT skills together with the ability to solve problems, make decisions and work as part of a team.

Please use the ‘Person Specification’ section of your application form to demonstrate that you have the essential and where possible, desirable experience, skills, and knowledge. Candidates who do not evidence that they meet the essential qualifications and experience listed on the person specification will not be short-listed.

Further information?

We encourage you to contact Rachel Parker, via email rachel.parker@durham.gov.uk if you have any questions about this opportunity.

Support Available

We are running a series of virtual sessions via MS Teams to provide support on how to complete your application form, if you would like to attend a session, please complete the following form
 
DurhamWorks

If you are aged 16-24 living in County Durham and not in education, employment, or training, you can take advantage of the help and support available from DurhamWorks.  This dedicated programme works with you to remove any barriers preventing you from progressing. Visit DurhamWorks

Employability Durham

If you are aged 25 and over, unemployed and live in County Durham, Employability Durham can offer you help and support to get back into work or start your own business. Visit EmployabilityDurham

DurhamEnable

If you are 18+, have a neurodivergence or disability and fit the criteria, DurhamEnable offers dedicated Job Coaching support from pre-application to post employment. Helping disabled people get and keep the right jobs for them.  Visit Durhamenable

OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website 

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION

We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY 

Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.
Please visit our website to understand our position on using AI to support to your application and for guidance on completing your application.
 
If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentCES@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

CONNECT WITH US

Follow us on Instagram 
Like us on Facebook 
Visit our website 

 

#VPRS/161

Company: Durham County Council

Salary: £15,434 per annum (£8.00ph) NMW

Location: Durham, Durham

Sector: Education

Job Role: Teaching Assistant

Apply for Apprentice Member Services
This role expires 25/03/2026.
Apply Now
Help us break the news – share your information, opinion or analysis
Back to top