Jobs

We have an exciting opportunity for a full time Clerical Officer to join our dedicated team within Business Services.
 

WHAT IS INVOLVED?

We are a friendly and welcoming team and are looking to appoint an enthusiastic Clerical Officer to support busy teams of Social Workers, providing a professional, effective and efficient receptionist service and general administrative support to visitors, callers, users and social work staff.
 
You will be answering incoming telephone calls, providing reception duties including greeting and receiving visitors. You will also need to be able to work unsupervised using your initiative.
 
The role will be primarily based at our office in Chester let Street however you will be required to work across different sites and therefore need to have a flexible approach to work.
 
Please note, this is a non hybrid role.
 
We encourage you to contact Laura Morgan at Laura.Morgan@durham.gov.uk or on tel: 03000267706 to arrange an informal discussion about the role.
 
 
WHAT WILL I NEED?
 
You will need a minimum of 4 GCSEs (Graded A-C) including English Language or Literature or NVQ Level 2 in a related subject or equivalent.
 
Please refer to the attached person specification for the full criteria.
 
If successful, you will be required to apply for a Disclosure and Barring Service Enhanced Disclosure.

INTERVIEWS
 
Interviews will be held week commencing 15th June 2026.
 
We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

 
OUR OFFER TO YOU

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years’ continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website. 

Rewards and benefits are subject to individual terms and conditions.
 
 
EQUALITY, DIVERSITY, AND INCLUSION
 
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled people and offer support throughout the recruitment process.
 
 
HOW TO APPLY 
 
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the ‘Person Specification’ section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted. For guidance on completing your application, visit our website. 
 
Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email RecruitmentResources@durham.gov.uk
 
All correspondence relating to your application will be sent from donotreply@northeastjobs.org.uk. Kindly check your spam/junk folder regularly to ensure you don’t miss any updates.

 
CONNECT WITH US
 
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Company: Durham County Council

Salary: Grade 2 £24,796 - £25,185

Location: Durham, Durham

Sector: Education

Job Role: Officer